SOLUTION

The word “SHITSUKE” in the 5S approach to workshop cleaning and maintenance is best described as self-discipline (option c).

• Definition: Shitsuke refers to the discipline required to sustain the improvements made through the first four S’s (Seiri, Seiton, Seiso, and Seiketsu) and to ensure that these practices become habitual in the workplace.
• Role in 5S: It emphasizes the importance of maintaining standards and fostering a culture of discipline among employees to adhere to the established rules and practices. This self-discipline is crucial for the long-term success of the 5S methodology, making it an integral part of continuous improvement in the workplace.

The 5S Steps

Step 1: SEIRI (Sort)

• Description: This step involves sorting through all items in the workspace and removing unnecessary items. The goal is to distinguish between what is essential and what is not.
• Outcome: A clutter-free environment that allows for easier access to necessary tools and materials.

Step 2: SEITON (Set in Order)

• Description: After sorting, the next step is to organize the remaining items. This means arranging tools and materials in a way that makes them easy to find and use.
• Outcome: An orderly workspace where everything has a designated place, reducing time spent searching for items.

Step 3: SEISO (Shine)

• Description: This step focuses on cleaning the workspace. It involves not only cleaning surfaces but also maintaining equipment to ensure everything is in good working condition.
• Outcome: A clean and safe working environment that promotes efficiency and reduces the risk of accidents.

Step 4: SEIKETSU (Standardize)

• Description: Standardization involves creating guidelines and procedures to maintain the first three S’s. This includes documenting processes and establishing best practices.
• Outcome: Consistent practices across the workplace that ensure ongoing organization and cleanliness.

Step 5: SHITSUKE (Sustain or Self-discipline)

• Description: The final step emphasizes the importance of discipline in adhering to the standards set in the previous steps. It encourages individuals to take responsibility for maintaining their organized workspace.
• Outcome: A culture of continuous improvement where employees are committed to sustaining the gains achieved through the 5S process.